Enhance your plant’s performance with >>The Field Service Team<< of thyssenkrupp Polysius!
If a problem occurs, action needs to be taken quickly. No challenge for our Field Service Team: They don’t only detect malfunctioning early, but also eliminate it swiftly on-site. With state-of-the-art tools at hand, they can visually inspect your machine or measure it through cutting-edge scanners.
But we can go beyond that: We offer a comprehensive overview of your plant and provide customized recommendations on preventive maintenance and modernization. Say goodbye to unexpected downtimes and get ready for increased plant availability and optimized components!
After all, time is money – and you need reliable shutdown repairs / revisions and support in the event of a breakdown. Our experts understand the value of every minute, ensuring precisely planned repairs within your shutdown schedule. We will also be at your side in any emergency by helping you with failure identification and ad-hoc repairs – to keep your loss of production as low as possible.
Kevin Gozlan – One of our experts for polscan in France
Did you know?
Our polscan service helps us to detect damage at an early stage. The opto-electronic measurement tool allows our experts to measure rotary kilns quickly during kiln operation – with highest precision. All measurement data is continuously recorded, stored and evaluated on site. We also record the deformation and eccentricity of the kiln shell, including further measurements such as the axial runout of the tyres.
Kian Jien Chong – One of our experts for the Asian market
Did you know?
Our polscan service helps us to detect damage at an early stage. The opto-electronic measurement tool allows our experts to measure rotary kilns quickly during kiln operation – with highest precision. All measurement data is continuously recorded, stored and evaluated on site. We also record the deformation and eccentricity of the kiln shell, including further measurements such as the axial runout of the tyres.
Kyle Kogelmann – One of our experts for Repair & Construction services in the USA
Did you know?
The AC Equipment Repair & Construction Services don’t only come with one, but with a truckload of tools to support construction work at your site. The tractors (drivers cab) are outfitted with small cranes, and specialized welding equipment allows our experts to perform submerged arc welding of the kiln shell sections in the field.
Leonardo Padua de Almeida – One of our experts for poldrive
Did you know?
High-precision drive check-ups are easily done with our poldrive. Our experts check with their poldrive tools the condition of the drive, as well as the dynamic and static tooth contact pattern. These measurements combined with visual inspections also minimize the risk of plant stoppages – and therefore increase the efficiency of your plant.
If you need an effective elimination of faults and surface damage, our polgrind service might just be the one for you. The grinding and lathe machine easily eliminates unevenness, damage, and roughness, and makes sure your tyres and supporting rollers are trued up again.
Ralph Döinghaus – One of our experts for PlantScan3D
Did you know?
PlantScan3D makes it easier to create measurements and 3D models for plant planning. The scanners can not only detect wear with millimeter precision, but also easily document the current plant situation.
Thomas Joly – One of our experts for polscan in France
Did you know?
Our polscan service helps us to detect damage at an early stage. The opto-electronic measurement tool allows our experts to measure rotary kilns quickly during kiln operation – with highest precision. All measurement data is continuously recorded, stored and evaluated on site. We also record the deformation and eccentricity of the kiln shell, including further measurements such as the axial runout of the tyres.
Testing current material properties of plant components and detecting cracks and inhomogeneity are the specialty of our non-destructing testing services. Our experts examine the structural material properties of mill end walls, supporting rollers, tyres, pinions and similar plant components – with extremely high precision.
Learn more about Non-destructive material testing in our whitepaper
Improving Cement Plant Efficiency: polscan® Alignment Service in the Philippines
The thyssenkrupp Polysius Service Team in the Asia Pacific region recently was awarded a contract to provide alignment services using polscan® for all three lines of a cement plant in the Philippines. This involves thoroughly measuring and recording the rotary kiln's geometry. The team collaborated closely with the client to customize the polscan® solution according to their needs.
Having polscan® equipment and experts in the Philippines improves flexibility, reduces logistics costs, and saves time in meeting customer requirements.
polscan® - a high-precision opto-electronic measuring method for checking the rotary kiln geometry
Our field service experts around the world provide competent support for various services like drone inspections, poldrive® drive checkups, and polgrind® grinding solutions.
"With our polscan® service, we can detect and correct kiln malfunctions early, resulting in increased rotary kiln availability," says a member of #TheServiceTeam at thyssenkrupp Polysius and supervisor for this service. Since its introduction in 1985, our experts have measured over 2,500 rotary kilns in more than 75 countries. We have stationed measurement systems in various regions to provide local support. This service allows highly accurate, opto-electronic measurement of rotary kilns during operation.
Read the full article on our INSIGHTS blog or download it here!
