thyssenkrupp The Service Team
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Enhance your plant’s performance with >>The Field Service Team<< of thyssenkrupp Polysius!

If a problem occurs, action needs to be taken quickly. No challenge for our Field Service Team: They don’t only detect malfunctioning early, but also eliminate it swiftly on-site. With state-of-the-art tools at hand, they can visually inspect your machine or measure it through cutting-edge scanners.

But we can go beyond that: We offer a comprehensive overview of your plant and provide customized recommendations on preventive maintenance and modernization. Say goodbye to unexpected downtimes and get ready for increased plant availability and optimized components!

After all, time is money – and you need reliable shutdown repairs / revisions and support in the event of a breakdown. Our experts understand the value of every minute, ensuring precisely planned repairs within your shutdown schedule. We will also be at your side in any emergency by helping you with failure identification and ad-hoc repairs – to keep your loss of production as low as possible.

Want to learn more about our services at thyssenkrupp Polysius? Visit our website for further information: Cement services | thyssenkrupp Polysius services (

If you need any kind of support at your plant, The Field Service Team is just one call away.

Bernd Kripzak
Head of Operating Unit Service thyssenkrupp Polysius

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We keep your plants roaring #TheFieldServiceTeam

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Improving Cement Plant Efficiency: polscan® Alignment Service in the Philippines

The thyssenkrupp Polysius Service Team in the Asia Pacific region recently was awarded a contract to provide alignment services using polscan® for all three lines of a cement plant in the Philippines. This involves thoroughly measuring and recording the rotary kiln's geometry. The team collaborated closely with the client to customize the polscan® solution according to their needs. 

Having polscan® equipment and experts in the Philippines improves flexibility, reduces logistics costs, and saves time in meeting customer requirements.


polscan® - a high-precision opto-electronic measuring method for checking the rotary kiln geometry

Our field service experts around the world provide competent support for various services like drone inspections, poldrive® drive checkups, and polgrind® grinding solutions. 

"With our polscan® service, we can detect and correct kiln malfunctions early, resulting in increased rotary kiln availability," says a member of #TheServiceTeam at thyssenkrupp Polysius and supervisor for this service. Since its introduction in 1985, our experts have measured over 2,500 rotary kilns in more than 75 countries. We have stationed measurement systems in various regions to provide local support. This service allows highly accurate, opto-electronic measurement of rotary kilns during operation.

Read the full article on our INSIGHTS blog or download it here!

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